Free U.S. shipping on $100+ orders

SHIPPING POLICY

*WE OFFER WORLDWIDE SHIPPING*

 

Orders will be processed within 2-5 business days. Please note that we consider business days as Monday-Friday.

 

Order Processing

  • Order Processing Time: All orders are processed within [3] business days. Orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive a confirmation email once your order has been placed. A second email with tracking information will be sent once your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates:
    • Standard Shipping: [3-5] business days
    • Expedited Shipping: [2-5] business days
    • Overnight Shipping: [1-2] business days

Please note that delivery times are estimates and not guaranteed. Delivery delays can occasionally occur.

Shipping Destinations

  • Domestic Shipping: We ship to addresses within the U.S., including P.O. boxes and APO/FPO addresses.
  • International Shipping: We currently do not ship outside the U.S. [Or specify countries if you do ship internationally]

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within [2] hours.

Customs, Duties, and Taxes

www.litehousestudios.art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

www.litehousestudios.art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing or Lost Packages

If your package is lost or missing, please contact us at [Your Contact Information] with your order number. We will work with the carrier to locate your package.

Returns Policy

Please refer to our [Return Policy] for detailed information on returning an item.

Contact Us

If you have any questions about our shipping policy, please contact us at:

  • Email: litehousestudios.art@gmail.com
  • Phone: 800-800-9999

RETURNS POLICY

You can return or exchange items up to 7 days after receiving your original order.

Products must be returned in their original condition and packaging.

Incomplete products, damaged, worn or soiled will not be accepted. 

Always include a note with your personal info inside the package. Shipping fees are non-refundable.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™